Shipping policy

All orders are processed within 1–3 business days following confirmation of payment. Orders identified as made-to-order may require additional processing time, which will be disclosed in the product description at the time of purchase.

Shipping times are estimated at 5–10 business days after processing. These delivery times are estimates only and are not guaranteed, as delays may occur due to factors beyond our control.

Shipping rates are calculated at checkout and are based on the customer’s location.

Shipping is now expanded to NORTH AMERICA, EUROPE, and OCEANIA.

Orders shipped outside of Canada may be subject to import duties, taxes (such as VAT), and handling fees once they arrive in your country. These charges are not included in our prices and are the responsibility of the customer. Refusing to pay these fees may result in the package being returned or abandoned, and we are not responsible for any resulting costs.

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses supplied by the customer.

Tracking information will be provided via email once payment has been confirmed and the order has shipped.

Refunds are generally not accepted. Please review our Refund Policy for additional details.

Processing and shipping times may be extended during holidays or peak periods.

For all inquiries regarding shipping or orders, please contact get2ruch@gmail.com